SARI, Novi Primita. Student satisfaction assessment using Servqual approaches in receiving banking services. Jurnal Ekonomi Modernisasi, [S. l.], v. 15, n. 3, p. 128–137, 2020. DOI: 10.21067/jem.v15i3.4005. Disponível em: http://ejournal.unikama.ac.id/index.php/JEKO/article/view/4005. Acesso em: 23 nov. 2024.