Subagiyo R, Adlan MA. Pengaruh Service Quality, Marketing Mix dan Kepuasan Mahasiswa terhadap Customer Loyalty. JEM [nternet]. 2017 Feb. 9 [cited 2024 Jul. 22];13(1):1-15. vailable from: http://ejournal.unikama.ac.id/index.php/JEKO/article/view/1567