Implementasi Sistem Layanan Mandiri untuk Efisiensi Administrasi Desa Biji Nangka Kabupaten Sinjai
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Abstract
This community service program aims to improve administrative efficiency in Biji Nangka Village, which previously used manual processes and was prone to delays, inconsistencies, and the risk of archive loss. This activity implemented a website-based self-service system and provided training to village officials on the use of key features such as digital letter management, automatic numbering, and electronic archive storage. A total of 17 participants participated in the training and all successfully operated the system. Evaluation results showed that the time to create letters was reduced from 10–15 minutes to 3–5 minutes. Furthermore, the results of the pre-test and post-test comparison showed a 9.412% increase in participant understanding, indicating the effectiveness of the training in improving the digital competence of village officials. Overall, this program has had a positive impact on improving the quality of administrative services and supporting the realization of digital-based village governance.
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