Determinasi Kepatuhan Pajak UKM: Peran Tax Morale, Trust in Government, dan Transparency
DOI:
https://doi.org/10.21067/jrma.v14i1.14085Keywords:
Tax Morale, Trust in Government, Transparency, Tax Compliance, SMEsAbstract
Literatur mengenai kepatuhan pajak UKM selama ini lebih banyak menitikberatkan pada faktor ekonomi dan aspek penegakan hukum, sementara dimensi perilaku dan kelembagaan seperti moral pajak, kepercayaan terhadap pemerintah, dan transparansi masih relatif kurang mendapat perhatian. Penelitian ini bertujuan untuk menganalisis pengaruh moral pajak, kepercayaan pada pemerintah, dan transparansi terhadap kepatuhan pajak UKM. Penelitian menggunakan pendekatan kuantitatif dengan data primer yang diperoleh melalui kuesioner terstruktur dari wajib pajak UKM, kemudian dianalisis menggunakan metode Partial Least Squares–Structural Equation Modeling (PLS-SEM). Hasil penelitian menunjukkan bahwa moral pajak dan kepercayaan terhadap pemerintah berpengaruh positif dan signifikan terhadap kepatuhan pajak UKM, di mana moral pajak menjadi faktor yang paling dominan. Sebaliknya, transparansi ditemukan berpengaruh negatif dan signifikan terhadap kepatuhan pajak. Temuan ini mengindikasikan bahwa peningkatan transparansi tidak selalu diikuti oleh peningkatan kepatuhan, bahkan dalam kondisi tertentu dapat menurunkan tingkat kepatuhan wajib pajak. Hal tersebut menunjukkan bahwa efektivitas transparansi sangat bergantung pada persepsi wajib pajak terhadap kinerja dan integritas pemerintah.
References
Annisa, I., & Wijaya, S. (2024). Kewajiban Moral , Keadilan Pajak , dan Kepercayaan pada Pemerintah terhadap Kepatuhan Wajib Pajak ( Moral Obligation , Tax Fairness , and Government Trust in Taxpayer Compliance ). Jurnal Akuntansi, Keuangan, Dan Manajemen (JAKMAN), 05(04), 341–355. https://doi.org/https://doi.org/10.35912/jakman.v5i4.3348
Appiah, T., Domeher, D., & Agana, J. A. (2024). Tax Knowledge , Trust in Government , and Voluntary Tax Compliance : Insights From an Emerging Economy. Sage Open, 01(01), 1–13. https://doi.org/10.1177/21582440241234757
Asri, V., Fjeldstad, O.-H., Katera, L., & Nassary, S. (2025). Trust in tax administration : Why it matters for tax compliance. CMI Policy BRIEF, 06.
Capasso, S., Cicatiello, L., De Simone, E., Gaeta, G. L., & Mourão, P. R. (2021). Fiscal transparency and tax ethics: does better information lead to greater compliance? Journal of Policy Modeling, 43(5), 1031–1050. https://doi.org/https://doi.org/10.1016/j.jpolmod.2020.06.003
Direktorat Jenderal Pajak. (2024). Laporan tahunan Direktorat Jenderal Pajak 2024. https://www.pajak.go.id/id/laporan-tahunan-2024
Simanjuntak, P. (2025). Peran Mediasi Digitalisasi Akuntansi Pada Hubungan Literasi Akuntansi Dan Kepatuhan Pajak UMKM di Kota Jambi. Jurnal Manajemen dan Penelitian Akuntansi, 18(2), 430-438. https://doi.org/10.58431/jumpa.v18i2.362
Hair, J. F., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. G. (2014). Partial least squares structural equation modeling (PLS-SEM): An emerging tool in business research. European Business Review, 26(2), 106–121. https://doi.org/10.1108/EBR-10-2013-0128
Hsu, Hung-Yi. (2024). Fiscal transparency and tax morale: is the relationship shaped by perceptions of government performance and corruption? International Review of Administrative Sciences, 90(3), 563–580. https://doi.org/10.1177/00208523231220599
Mayowan, Y. (2019). Tax Morale and Tax Compliance. Advances in Economics, Business and Management Research, 93(AICoBPA 2018), 264–267.
McNamara, T., & Mosquera, R. (2025). Government transparency and tax compliance: Evidence from an artefactual experiment supplemented with administrative data. Journal of Economic Behavior & Organization, 236, 107042. https://doi.org/https://doi.org/10.1016/j.jebo.2025.107042
Mebratu, A. A. (2024). Theoretical foundations of voluntary tax compliance: evidence from a developing country. Humanities & Social Sciences Communications, 11(443), 1–8. https://doi.org/10.1057/s41599-024-02903-y
Michael, & Widjaja, W. (2024). Tax Compliance in Indonesian MSMEs: Key Factors Explored. Jurnal Proaksi, 11(1), 143–157. https://doi.org/10.32534/jpk.v11i1.5519
Munjeyi, E., & Schutte, D. P. (2025). Voluntary tax compliance determinants among small and medium enterprises in democratic societies : the role of tax literacy , tax amnesty , tax reward , and service delivery. Cogent Business & Management, 12(1). https://doi.org/10.1080/23311975.2025.2526139
Musah, A., Emilson, D., & Okyere, B. (2026). The influence of financial literacy and perceived fairness on tax compliance behaviour : Examining the mediating effect of trust in tax authorities in Ghana. Social Sciences & Humanities Open, 13(January), 102481. https://doi.org/10.1016/j.ssaho.2026.102481
Musah, A., Padi, A., Blay, M. W., Okyere, D. O., & Ofori, B. S. (2025). Ethical organisational culture , effective internal control systems and tax compliance of small and medium scale enterprises ( SMEs ): The role of corporate governance. Social Sciences & Humanities Open Journal, 11(101331), 1–10. https://doi.org/https://doi.org/10.1016/j.ssaho.2025.101331
Novita, S., Lasmana, M. S., Azrina, N., Yusof, M., Safeei, R., & Chuen, L. C. (2024). Trust in Government and Tax Compliance in Indonesia and Malaysia : Do Ethics and Tax Amnesty Matter ? International Journal of Economics and Financial Issues, 14(6), 10–22. https://doi.org/https://doi.org/10.32479/ijefi.16925
Pemerintah Provinsi Jambi. (2024). Open Data Provinsi Jambi. https://opendata.jambiprov.go.id/
Puklavec, Ž., Kogler, C., Stavrova, O., & Zeelenberg, M. (2025). Unobscuring the Concept of Tax Morale : A Systematic Review of the Literature. Journal of Business Ethics, 0123456789. https://doi.org/10.1007/s10551-025-06218-z
Rodríguez, M. C., & Bueno, M. de la paz. (2026). The influence of the environment ’ s tax morale on corporate tax avoidance. Research in International Business and Finance, 83(103270), 1–19. https://doi.org/https://doi.org/10.1016/j.ribaf.2025.103270
Sembiring, O., Riza, F., & Nainggolan, R. (2025). Influence Of Perceived Fairness And Tax Policy On Motor Vehicle Tax Compliance. CURRENT: Jurnal Kajian Akuntansi Dan Bisnis Terkini, 6(3), 559–571. https://current.ejournal.unri.ac.id
Şentürk, N. K., & Yaşa, A. A. (2025). The Role of Budget Transparency in Reducing Tax Evasion Tendencies : An Empirical Analysis. Gümüşhane Üniversitesi Sosyal Bilimler Dergisi, 16(3), 948–960.
Shelvi, & Rachmawati, T. (2025). Does Public Trust Encourage Voluntary Tax Compliance ? A Study of Indonesian Taxpayers. Jurnal Ilmu Administrasi, 22(1), 31–48.
Taing, H. B., & Chang, Y. (2020). Determinants of Tax Compliance Intention : Focus on the Theory of Planned Behavior Determinants of Tax Compliance Intention : Focus on the Theory of Planned. International Journal of Public Administration, 00(00), 1–12. https://doi.org/10.1080/01900692.2020.1728313
Timothy, J., & Abbas, Y. (2021). Tax morale, perception of justice, trust in public authorities, tax knowledge, and tax compliance: a study of Indonesian SMEs. EJournal of Tax Research, 19(1), 168–184. https://www.scopus.com/pages/publications/85110607345






