NINGSIH, Ani Sugiarti; NURFARIDA, Iva Nurdiana. Efek kualitas layanan pada loyalitas pelanggan: peran mediasi kepuasan pelanggan . MBR (Management and Business Review), [S. l.], v. 6, n. 1, p. 81–90, 2022. DOI: 10.21067/mbr.v6i1.6962. Disponível em: http://ejournal.unikama.ac.id/index.php/mbr/article/view/6962. Acesso em: 22 dec. 2024.