WAHYUNI, Wahyuni; ASNA, Asna; HIDAYAT, Candra Wahyu. Pengaruh kualitas pelayanan terhadap kepuasan pasien: Studi pada rumah sakit swasta di Kota Malang. MBR (Management and Business Review), [S. l.], v. 8, n. 2, p. 207–220, 2024. DOI: 10.21067/mbr.v8i2.10610. Disponível em: http://ejournal.unikama.ac.id/index.php/mbr/article/view/10610. Acesso em: 6 dec. 2025.