NORMI, S.; PANJAITAN, M. Effectiveness of structural equation modeling to measure hotel customer satisfaction . Jurnal Ekonomi Modernisasi, [S. l.], v. 18, n. 2, p. 227–239, 2022. DOI: 10.21067/jem.v18i2.7315. Disponível em: https://ejournal.unikama.ac.id/index.php/JEKO/article/view/7315. Acesso em: 4 may. 2024.