DESIGN AND DEVELOPMENT OF AN ADMINISTRATIVE INFORMATION SYSTEM FOR OFFICIAL TRAVEL ORDERS USING THE RAD METHOD AT THE GONDANGLEGI DISTRICT OFFICE

Abstract

Information technology has significantly improved efficiency in various fields, including public administration. One essential administrative process in government institutions is the Official Travel Order (SPPD). Manual management of SPPD often causes several problems, such as delays in filing, data redundancy, and recording errors, which reduce administrative performance. Therefore, an information system is needed to automate and digitize SPPD management. This study aims to design and develop a web-based SPPD Administration Information System for Gondanglegi District using the Rapid Application Development (RAD) method. RAD consists of four main phases:1. Requirements Planning, in which user requirements and system objectives are identified. 2. System Design, which involves users in developing system prototypes, testing the prototypes, and conducting iterations. 3. Development and Implementation, which includes testing and user training. 4. System Deployment, which marks the completion of the system implementation. User involvement at every stage ensures that the resulting system meets operational requirements. This study produced a web-based administrative information system capable of optimizing the SPPD management workflow at the relevant institution. System testing was conducted using Black Box Testing and User Acceptance Testing (UAT) involving 20 users. The test results showed that the system operated effectively without significant errors, and 85% of users agreed that the system made SPPD management easier, improved data accuracy, and accelerated administrative processes. Thus, the system provides an effective solution to support digital transformation in district-level administration and improve the quality of public services