ARIYANI, F.; KURNIAWAN, M. Y. ANALISIS PERBANDINGAN HARAPAN DAN PERSEPSI MAHASISWA TERHADAP KUALITAS PELAYANAN AKADEMIK. Jurnal Riset Mahasiswa Manajemen, [S. l.], v. 11, n. 1, p. 41–53, 2023. DOI: 10.21067/jrmm.v11i1.8920. Disponível em: https://ejournal.unikama.ac.id/index.php/JRMM/article/view/8920. Acesso em: 11 may. 2024.