SOMAR, E.; SUPARMAN, A.; RAGA, P. Peningkatan kinerja operasional perusahaan Jasa Pengurusan Transportasi dalam meningkatkan kepuasan pelanggan. MBR (Management and Business Review), [S. l.], v. 5, n. 2, p. 188–201, 2021. DOI: 10.21067/mbr.v5i2.5904. Disponível em: https://ejournal.unikama.ac.id/index.php/mbr/article/view/5904. Acesso em: 20 may. 2024.