Wuryanti K, Henny, Nurita Andriani, and Mohammad Arief. “Pengaruh Kualitas Pelayanan Ijin Mendirikan Bangunan (IMB) Terhadap Kepuasan Masyarakat”. MBR (Management and Business Review) 2, no. 2 (December 27, 2018): 106–113. Accessed April 29, 2024. https://ejournal.unikama.ac.id/index.php/mbr/article/view/3230.