Peran Identifikasi Merek dan Citra Merek dalam Mempengaruhi Cinta kepada Merek

Ferdian Hendrasto

Abstract


This research aims to synthesize two major antacedents of brand love, which are brand identification and brand image. Research is conducted using multiple regression analysis, whereas data collection is conducted using online questionnaire. The sample of this research is community members of a prominent video games franchise, The Elder Scrolls series. The empirical result shows that both variables not only influence brand love partially, but also simultaneously. Thus, practitioners who aim to improve the consumer-brand relationship should develop their marketing strategy around a strong brand image and a solid brand identification.


Penelitian ini bertujuan memadukan dua faktor yang mempengaruhi cinta kepada merek, yaitu identifikasi merek dan citra merek. Penelitian dilakukan dengan menggunakan analisis regresi berganda, dan pengumpulan data dilakukan menggunakan bantuan kuesioner secara daring. Sampel penelitian ini adalah anggota komunitas dari franchise video game, The Elder Scrolls. Hasil penelitian empiris menunjukkan bahwa kedua variabel, identifikasi merek dan citra merek, tidak hanya mempengaruhi cinta kepada merek secara parsial, namun juga secara simultan. Oleh karena itu, peneliti yang hendak meningkatkan hubungan antar konsumen dengan merek dapat mendesain strategi pemasaran dengan membangun citra merek yang kuat dan identifikasi merek yang solid.

Keywords


Brand Love; Brand Identification; Brand Image

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DOI: http://dx.doi.org/10.21067/jem.v13i2.1761

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